... my concerns to their senior IT team...' and she sent it via an 'encrypted' Microsoft Office 365 email, which required me to request a one-time key to read it. I responded that using any Microsoft technology for security was the fastest way to convince me that their organisation was a lost cause. I'm sure she's unaware all their (&, without opt-in, our!) data in MSFT hosting is available, without subpoena, to the US' spy agency , the NSA thanks to the US Cloud & Patriot acts.
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