*those institutions *need* to get their shit together.
Lots of handwringing & righteous indignation... but really, the tertiary sector was caught with its pants down. The pain involved in this shift to online learning is a failure of governance & leadership.
In particular, the mis-investment in IT. They've spent buckets of money on all the wrong stuff. They could easily have a world-class system today for what they've spent outsourcing education technology to overseas multinational corporations, locking themselves into inflexible proprietary software.
"Chickens" and "roosting" come to mind.
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